Privacy Policy

1. Overview

Bloom & Grow Therapy Center ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through this website ("Site"). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

2. Information We Collect

We may collect the following types of information:

• Referral Form Data: Client name, date of birth, address, guardian name, guardian email, diagnosis information, insurance provider, services requested, and any additional notes you provide.
• Automatically Collected Data: Browser type, device information, IP address, pages visited, and time spent on the Site, collected through standard web analytics.
• Cookies: We may use cookies and similar technologies to improve your browsing experience. Third-party services embedded on the Site (such as social media feeds) may also set cookies.

3. How We Use Your Information

• To process and respond to referral form submissions
• To contact you regarding therapy services and scheduling
• To improve the Site and user experience
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. HIPAA Notice

Bloom & Grow Therapy Center is a healthcare provider subject to the Health Insurance Portability and Accountability Act (HIPAA). However, this website and its referral form are not intended to serve as a HIPAA-compliant communication channel.

The referral form collects limited information necessary to initiate contact and evaluate eligibility. It is not designed for the transmission of detailed medical records, treatment histories, or other sensitive protected health information (PHI). For secure communication of medical documents, please contact our office directly at (586) 232-1040.

Once a provider-patient relationship is established, all health information will be handled in accordance with HIPAA regulations and our Notice of Privacy Practices, which will be provided to you directly.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

This Site may use third-party services including but not limited to social media embeds, analytics tools, and form processing services. These services may collect information according to their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with through this Site.

7. Children's Privacy

This Site is intended for use by parents, guardians, and caregivers seeking therapy services for children. We do not knowingly collect personal information directly from children under 13. All information regarding minor clients is submitted by their parent or legal guardian.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Withdraw consent for data processing at any time

To exercise these rights, contact us at info@bgtherapycenter.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy, please contact us at info@bgtherapycenter.com or call (586) 232-1040.